Terms of service

Service and eligibility#

ScreenshotAPI provides website screenshots, PDFs and page inspection through its dashboard, API and MCP tools. You must be at least 18 and have authority to enter the agreement for yourself or your organisation. Keep account access and API keys secure.

The service is operated by Screenshot API at Suraram, Hyderabad. Contact support@screenshotapi.tech about these terms.

Authorised use#

You are responsible for having the necessary rights and legal basis to submit URLs and process target content, including personal data. Do not use the service for unlawful surveillance, infringement, credential theft, unauthorised access, harmful scripts or activities that violate applicable law. Technical capture capabilities do not give permission to bypass access controls or another party's rights.

We may restrict abusive use, subject to applicable law.

Plans, credits and recurring charges#

The selected product and checkout show the price, currency, taxes and payment frequency before payment. Monthly subscriptions renew until cancelled. You may cancel your subscription at any time through Manage billing in the workspace; the payment portal shows the effective cancellation date.

Cancellation stops future renewals from that date and does not refund payments already made, except where required by applicable law or binding payment-provider obligations. Prepaid packs are one-time purchases whose unused credits do not expire. Monthly allowances follow the selected plan.

Viewport images use one credit, full-page images two and PDFs three. Failed captures automatically release their reserved credits; this is not a cash refund.

Founders Pack and future core updates#

The Founders Pack includes 5,000 prepaid capture credits with no expiry and access, without a separate core-feature subscription fee, to updates to ScreenshotAPI core screenshot, PDF, capture-control and integration features while ScreenshotAPI operates. Captures and other metered operations still consume credits; additional credits are purchased separately. Separately priced AI services, premium proxies, third-party add-ons and enterprise services are excluded unless explicitly included at checkout.

The pack does not provide unlimited usage, recurring credit refills, a guarantee that unreleased features will be delivered, or access after the service ceases to operate. This added core-update benefit also applies to existing Founders Pack purchasers.

Refunds and consumer rights#

Payments made for subscriptions and prepaid credit packs are non-refundable, except where required by applicable law or binding payment-provider obligations. We do not offer discretionary cash refunds for change of mind, unused credits or unused subscription time. Failed captures automatically release their reserved credits rather than refunding a payment.

Nothing excludes rights or remedies that cannot legally be waived, including applicable withdrawal, cancellation or remedies for defective or undelivered services. See the Refund policy. We do not treat a general checkbox as a waiver of statutory withdrawal rights.

Content, privacy and availability#

You retain your rights in submitted content and grant only the permission needed to process it and deliver the requested service. Target websites can block access or change, so successful capture of every website is not guaranteed. The Privacy policy describes data handling.

A separate data-processing agreement and approved subprocessors may be needed for business customers who submit personal data; these policies are not a substitute for that agreement.

Responsibility, disputes and changes#

These terms do not exclude non-waivable liability or consumer protections. No compulsory arbitration, foreign exclusive venue or blanket waiver of statutory remedies is imposed by these terms. Applicable mandatory local protections remain available.

Material changes must be communicated as required, and continued use alone will not be treated as consent where explicit consent is required.